https://ttlc.intuit.com/community/taxes/discussion/page-not-responding/01/3900131#M1451733 working to complete the fix it section and software is not responding Thu, 16 Apr 2026 06:00:42 GMT c4lfolks 2026-04-16T06:00:42Z https://ttlc.intuit.com/community/taxes/discussion/page-not-responding/01/3900131#M1451733 working to complete the fix it section and software is not responding Thu, 16 Apr 2026 06:00:42 GMT https://ttlc.intuit.com/community/taxes/discussion/page-not-responding/01/3900131#M1451733 c4lfolks 2026-04-16T06:00:42Z https://ttlc.intuit.com/community/taxes/discussion/re-page-not-responding/01/3900136#M1451738 <P>Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article&nbsp;<A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=ls9oxagv" target="_blank">How to clear your cache</A> and&nbsp;<A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US?uid=ls9p0el8" target="_blank">How do I delete cookies?</A> for specific instructions for your browser.&nbsp;Also, reboot your computer.</P> Thu, 16 Apr 2026 06:05:01 GMT https://ttlc.intuit.com/community/taxes/discussion/re-page-not-responding/01/3900136#M1451738 SharonD007 2026-04-16T06:05:01Z https://ttlc.intuit.com/community/taxes/discussion/re-page-not-responding/01/3900142#M1451743 <P>Agree with Sharon's suggestion: Close/quit turbotax (if necessary, from task manager/end task), clear any cookies (or close entire brower); reboot/restart computer also could help.</P><P>With slow internet connection parts of turbotax take a few minutes to respond, though never more than 2-3 minutes.</P> Thu, 16 Apr 2026 06:12:24 GMT https://ttlc.intuit.com/community/taxes/discussion/re-page-not-responding/01/3900142#M1451743 psherman42 2026-04-16T06:12:24Z