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    <title>topic humm hit a snag in Get your taxes done using TurboTax</title>
    <link>https://ttlc.intuit.com/community/taxes/discussion/humm-hit-a-snag/01/3894039#M1448710</link>
    <description>we recommend you revisit the last topic</description>
    <pubDate>Wed, 15 Apr 2026 08:40:33 GMT</pubDate>
    <dc:creator>gvppal1</dc:creator>
    <dc:date>2026-04-15T08:40:33Z</dc:date>
    <item>
      <title>humm hit a snag</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/humm-hit-a-snag/01/3894039#M1448710</link>
      <description>we recommend you revisit the last topic</description>
      <pubDate>Wed, 15 Apr 2026 08:40:33 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/humm-hit-a-snag/01/3894039#M1448710</guid>
      <dc:creator>gvppal1</dc:creator>
      <dc:date>2026-04-15T08:40:33Z</dc:date>
    </item>
    <item>
      <title>Re: humm hit a snag</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/re-humm-hit-a-snag/01/3897295#M1450248</link>
      <description>&lt;H2&gt;&lt;SPAN style="color:#0a0a0a;font-size:10.5pt;"&gt;If you get a message that said&amp;nbsp; "Hmmm it looks like we hit a snag" it&amp;nbsp; is often due to a connectivity or browser issue.&lt;/SPAN&gt;&lt;/H2&gt;
&lt;H2&gt;&lt;SPAN style="color:#2d3338;font-size:10.5pt;"&gt;You can try these steps to correct this:&lt;/SPAN&gt;&lt;/H2&gt;
&lt;UL&gt;
 &lt;LI&gt;&lt;SPAN style="color:#2d3338;font-size:10.5pt;"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;Go out of your program, close your browser and go back in.&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;Clear your cache and cookies. Click&lt;/SPAN&gt;&lt;A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US" target="_blank"&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;&lt;U&gt;&amp;nbsp;&lt;/U&gt;&lt;/SPAN&gt;&lt;SPAN style="color:#4d4de6;font-size:10.5pt;"&gt;&lt;U&gt;here&lt;/U&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="color:#4d4de6;font-size:10.5pt;"&gt;&lt;U&gt;&amp;nbsp;&lt;/U&gt;&lt;/SPAN&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;for How to clear your cache. Click&lt;/SPAN&gt;&lt;A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US" target="_blank"&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;&lt;U&gt;&amp;nbsp;&lt;/U&gt;&lt;/SPAN&gt;&lt;SPAN style="color:#4d4de6;font-size:10.5pt;"&gt;&lt;U&gt;here&lt;/U&gt;&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN style="color:#4d4de6;font-size:10.5pt;"&gt;&lt;U&gt;&amp;nbsp;&lt;/U&gt;&lt;/SPAN&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;for How do I delete cookies?&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;Try a different Web browser, such as Chrome or Firefox.&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#2d3338;font-size:10.5pt;"&gt;Make sure you have allowed local network access by clicking the lock/info icon next to the URL.&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;If you are using a VPN, disable it.&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;Make sure your internet connection is strong and stable&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;Try using incognito mode&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#2d3338;font-size:10.5pt;"&gt;Temporarily disable antivirus or firewall software that might be blocking data transmission&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;If you are using TurboTax Desktop, you can manually check for updates for&amp;nbsp; your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates."&lt;/SPAN&gt;&lt;SPAN style="color:#2d3338;font-size:10.5pt;"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
 &lt;LI&gt;&lt;SPAN style="color:#0a0a0a;font-size:10.5pt;"&gt;It may be a temporary server issue. This requires you to wait and try again later.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;H2&gt;&lt;SPAN style="color:#000000;font-size:10.5pt;"&gt;Please return to Community if you have any additional information or questions and we would be happy to help.&lt;/SPAN&gt;&lt;/H2&gt;</description>
      <pubDate>Wed, 15 Apr 2026 19:12:04 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/re-humm-hit-a-snag/01/3897295#M1450248</guid>
      <dc:creator>LindaS5247</dc:creator>
      <dc:date>2026-04-15T19:12:04Z</dc:date>
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