topic I bought cd because it advertises 5 federal efiles, however my Mac is too old for cd and is not able to install. How do I get 5 codes to download? in Get your taxes done using TurboTax

I bought cd because it advertises 5 federal efiles, however my Mac is too old for cd and is not able to install. How do I get 5 codes to download?

moy_iza — Mon, 03 Jun 2019 20:22:29 GMT

I don't think you can. Turbotax Online is built complete...

Opus 17 — Mon, 03 Jun 2019 20:22:30 GMT

I don't think you can. Turbotax Online is built completely different and each return you want to file needs a separate account and a separate fee, unless you qualify to file for free.

You can try calling customer service, but to be frank, I'm not sure why your owning a 10 year old computer would entitle you to 4 free online tax returns.

See links below for customer support, and the return policy for the CD.

If your income is less than $34,000, you can file using the TaxFreedom edition, which includes complicated forms not normally included in the "regular" free version of Turbotax. The IRS requires it to be a separate web site. https://turbotax.intuit.com/taxfreedom/ You must create a different account to use TaxFreedom, you can't use your existing Turbotax account. You will need to start over from scratch. You may also need to clear your browser cache and cookies before logging in.

The Satisfaction Guaranteed policy and claim form are here.

https://ttlc.intuit.com/replies/3301962

https://ttlc.intuit.com/replies/3300041

If your mac is too old for the CD it is also too old for...

xmasbaby0 — Mon, 03 Jun 2019 20:22:33 GMT

If your mac is too old for the CD it is also too old for the download. The system requirements are the same for the CD and the download. You could use online TT. Of course, you pay the fee per return instead of getting the five e-files.

The desktop program is the same, whether you buy as a CD...

Opus 17 — Mon, 03 Jun 2019 20:22:34 GMT

The desktop program is the same, whether you buy as a CD or download to install on your own computer.

The online program is available on any web-connected computer, and you can start on one computer and finish on another if you like, but it is priced differently and each return requires a separate account and a separate fee.