topic Re: Cannot file due to endless loop in Get your taxes done using TurboTax

Cannot file due to endless loop

shime — Sun, 12 Apr 2026 21:56:03 GMT

I am ready to file with my desktop version but I keep getting looped back to "We Need to Make One More Check". Everything is correct. Our corrected 10899-R has a Box 1 amount of "0". Turbo Tax says that's not possible. It's corrected from our bank - can't change. Have already paid for the Premier version. Need to file electronically. Can't actually talk to a person.

Re: Cannot file due to endless loop

shime — Sun, 12 Apr 2026 21:57:37 GMT

Sorry that should say 1099-R

Re: Cannot file due to endless loop

DoninGA — Sun, 12 Apr 2026 22:01:32 GMT

If there was no distribution from the account why are you receiving a Form 1099-R?

Re: Cannot file due to endless loop

shime — Mon, 13 Apr 2026 00:39:07 GMT

I received one with money in Box 1 and then received a corrected one that said 0.