unexpected error

pjcamp — Thu, 09 Apr 2026 16:52:17 GMT

For god's sake, Turbotax is doing everything it can to avoid providing support.

It wants to update. It can't. the reason is unexpected error. There is a large amount of text in the error window but god forbid I be able to copy and paste it. System runtime serialization error: Type is not resolved for member and then a substantial amount of text regarding SQL server. I found a reference to just this problem in a previous thread but the link it provides is broken.

Every year for about the last decade, Turbotax fails in some spectacular way, preventing me from filing my taxes. Do they hire their software developers straight out of high school?

Re: unexpected error

JohnB5677 — Sun, 12 Apr 2026 14:55:34 GMT

To connect to a person for your account issues,

Call 1-800-446-8848 (or 1-800-4-INTUIT).
Support is available daily from 5 AM to 9 PM PT.
You can also try reaching out via the Intuit Contact Page.

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unexpected error

Re: unexpected error