topic Pricing in Get your taxes done using TurboTax

Pricing

Brookemsinger — Thu, 09 Apr 2026 12:50:54 GMT

I am trying to understand why I am being charged for Expert Assist right before filing when I did not use any expert help and did everything myself.

Re: Pricing

xmasbaby0 — Thu, 09 Apr 2026 12:53:50 GMT

TO REMOVE TURBOTAX LIVE

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady

Re: Pricing

LaShaunA3 — Thu, 09 Apr 2026 12:54:44 GMT

This usually means that Expert Assist was selected at some point, even briefly, and the fee stays unless you remove it before filing. You can file without expert assistance by downgrading.

Here's an article showing how to remove TurboTax Live.