topic Getting failed_validation message. The tool is updated. in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/getting-failed-validation-message-the-tool-is-updated/01/3878486#M1442301 <DIV class="">&nbsp;</DIV><P>Getting the following message.&nbsp; It is up to date and I have followed all the steps.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-04-08 203245.png" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/55694i46901DB74B6098F6/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-04-08 203245.png" alt="Screenshot 2026-04-08 203245.png" /></span></P> Thu, 09 Apr 2026 00:34:29 GMT gabenlizz 2026-04-09T00:34:29Z Getting failed_validation message. The tool is updated. https://ttlc.intuit.com/community/taxes/discussion/getting-failed-validation-message-the-tool-is-updated/01/3878486#M1442301 <DIV class="">&nbsp;</DIV><P>Getting the following message.&nbsp; It is up to date and I have followed all the steps.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-04-08 203245.png" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/55694i46901DB74B6098F6/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2026-04-08 203245.png" alt="Screenshot 2026-04-08 203245.png" /></span></P> Thu, 09 Apr 2026 00:34:29 GMT https://ttlc.intuit.com/community/taxes/discussion/getting-failed-validation-message-the-tool-is-updated/01/3878486#M1442301 gabenlizz 2026-04-09T00:34:29Z Re: Getting failed_validation message. The tool is updated. https://ttlc.intuit.com/community/taxes/discussion/re-getting-failed-validation-message-the-tool-is-updated/01/3878513#M1442313 <P>Try a <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-windows-software-basic/L3Wf9OPaf_US_en_US?uid=m6wksa0q" target="_blank">Manual Update</A>. &nbsp;You may need to <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/diagnostics/forcefully-uninstall-turbotax-windows-8-1-10-11/L02V7GKz3_US_en_US?uid=m9263era" target="_blank">uninstal</A>l/re-install TurboTax.</P> <P>&nbsp;</P> <P><SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/6056679">@gabenlizz</a></SPAN></SPAN>&nbsp;</P> Thu, 09 Apr 2026 00:54:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-getting-failed-validation-message-the-tool-is-updated/01/3878513#M1442313 MarilynG1 2026-04-09T00:54:29Z Re: Getting failed_validation message. The tool is updated. https://ttlc.intuit.com/community/taxes/discussion/re-getting-failed-validation-message-the-tool-is-updated/01/3882537#M1443908 <P>Uninstalling fixed it.</P><P>&nbsp;</P> Sat, 11 Apr 2026 14:31:29 GMT https://ttlc.intuit.com/community/taxes/discussion/re-getting-failed-validation-message-the-tool-is-updated/01/3882537#M1443908 gabenlizz 2026-04-11T14:31:29Z