topic Re: 2025 Desktop Deluxe version won't load in Get your taxes done using TurboTax

2025 Desktop Deluxe version won't load

davfab — Thu, 02 Apr 2026 21:12:14 GMT

The 2025 Desktop Deluxe version I bought from Amazon won't load. It keeps failing due to looking for Visual C++ X64 Redistribution package. I've tried Edge and Chrome and clearing cache. That file is not on my computer, I guess. I looked in Microsoft support but didn't see anything applicable. I'm running Windows 11 with a X64 load. Don't really know what to do?

Re: 2025 Desktop Deluxe version won't load

JohnB5677 — Mon, 06 Apr 2026 14:53:30 GMT

Try this in the Microsoft Control panel.

Go to Control Panel
- Programs and Features
- Find "Microsoft Visual C++ [year] Redistributable (x64),
- Right-click it, and
- Select Change > Repair.
While you're there, it may help to install the x86 version in addition to the x64 version resolves dependencies.
You should now restart your computer after installing or repairing the packages.