https://ttlc.intuit.com/community/taxes/discussion/login-in-the-app/01/3872374#M1440030 <P>I am receiving the following error message when attempting to pay for the State. Unable to log into the Turbo tax Cloud, yet I can login in directly successfully when accessing the Turbotax Web page using the same credentials.</P> Mon, 06 Apr 2026 01:00:51 GMT lmbaca 2026-04-06T01:00:51Z https://ttlc.intuit.com/community/taxes/discussion/login-in-the-app/01/3872374#M1440030 <P>I am receiving the following error message when attempting to pay for the State. Unable to log into the Turbo tax Cloud, yet I can login in directly successfully when accessing the Turbotax Web page using the same credentials.</P> Mon, 06 Apr 2026 01:00:51 GMT https://ttlc.intuit.com/community/taxes/discussion/login-in-the-app/01/3872374#M1440030 lmbaca 2026-04-06T01:00:51Z https://ttlc.intuit.com/community/taxes/discussion/re-login-in-the-app/01/3872422#M1440051 <P><SPAN style="color:hsl(0, 0%, 0%);font-size:14px;">To fix issues with the app:</SPAN></P> <P>&nbsp;</P> <UL> <LI><SPAN style="color:hsl(0, 0%, 0%);font-size:14px;">Update the app; restart device.</SPAN></LI> <LI><SPAN style="color:hsl(0, 0%, 0%);font-size:14px;">Reinstall if it crashes; ensure stable Wi-Fi/cellular.</SPAN></LI> </UL> Mon, 06 Apr 2026 01:35:03 GMT https://ttlc.intuit.com/community/taxes/discussion/re-login-in-the-app/01/3872422#M1440051 LeticiaF1 2026-04-06T01:35:03Z