How do I report a bug?

mathom — Sat, 04 Apr 2026 19:05:52 GMT

Reviewing 2025 federal return produces a report of 2 errors. Clicking continue only reveals a single item. It is complaining about the amount of taxable SSA benefits in 2024. The number it shows is what was filed on last years return. How do I get past this?

Re: How do I report a bug?

MonikaK1 — Mon, 06 Apr 2026 00:28:29 GMT

Please clarify. What is the wording in the error message you are seeing? Typically when TurboTax directs the user back to a section, it is either a suggestion to "Check this entry" because it wasn't what the program expected, or it gives instructions to fix a particular entry and states the reason. For Social Security, if you entered a smaller amount than last year, the program might prompt you to review the entry.

Sometimes the program seems to be stuck in a loop. To resolve that issue, , try clearing your browser cache/cookies , logging out of TurboTax, restarting your device, and logging back in.

topic How do I report a bug? in Get your taxes done using TurboTax

How do I report a bug?

Re: How do I report a bug?