https://ttlc.intuit.com/community/taxes/discussion/need-help-ssn-not-working-on-ca-information-worksheet-i-cannot-continue-please-help-everything-is/01/3863193#M1436492 Keeps saying dependent social needs to be corrected. It’s all the correct information but still I cannot continue. Please help Tue, 31 Mar 2026 00:36:25 GMT monitauala 2026-03-31T00:36:25Z https://ttlc.intuit.com/community/taxes/discussion/need-help-ssn-not-working-on-ca-information-worksheet-i-cannot-continue-please-help-everything-is/01/3863193#M1436492 Keeps saying dependent social needs to be corrected. It’s all the correct information but still I cannot continue. Please help Tue, 31 Mar 2026 00:36:25 GMT https://ttlc.intuit.com/community/taxes/discussion/need-help-ssn-not-working-on-ca-information-worksheet-i-cannot-continue-please-help-everything-is/01/3863193#M1436492 monitauala 2026-03-31T00:36:25Z https://ttlc.intuit.com/community/taxes/discussion/re-need-help-ssn-not-working-on-ca-information-worksheet-i-cannot-continue-please-help-everythi/01/3863702#M1436717 <P><SPAN style="background-color:transparent;color:#000000;font-size:14px;">Here are some possible solutions to resolve your SSN issue:</SPAN></P> <P>&nbsp;</P> <UL> <LI><SPAN style="background-color:transparent;color:#000000;font-size:14px;"><STRONG>Delete</STRONG> the SSN from the CA Info Worksheet from the box and from inside the form and enter it again in the Federal&nbsp;<STRONG>"My Info"&nbsp;</STRONG>section, you will be able to continue.</SPAN></LI> <LI><SPAN style="background-color:transparent;color:#000000;font-size:14px;"><STRONG>Delete&nbsp;</STRONG>your state return and then go back and enter again your state information.</SPAN></LI> </UL> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US" target="_blank"><SPAN style="background-color:transparent;color:#1155cc;font-size:14px;"><U>How do I delete my state return in TurboTax Online?</U></SPAN></A></P> <P>&nbsp;</P> <UL> <LI><SPAN style="background-color:transparent;color:#000000;font-size:14px;"><STRONG>Clear your browser’s</STRONG> cache and cookies from your computer which often fixes ‌verification issues.</SPAN></LI> </UL> <P><A href="https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978" target="_blank"><SPAN style="background-color:transparent;color:#1155cc;font-size:14px;"><U>How do I delete cookies</U></SPAN></A><SPAN style="background-color:transparent;color:#000000;font-size:14px;">&nbsp;</SPAN></P> <P><A href="https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135" target="_blank"><SPAN style="background-color:transparent;color:#1155cc;font-size:14px;"><U>How to clear your cache</U></SPAN></A><SPAN style="background-color:transparent;color:#000000;font-size:14px;">&nbsp;</SPAN></P> <P>&nbsp;</P> <UL> <LI><SPAN style="background-color:transparent;color:#000000;font-size:14px;">Navigate to the&nbsp;<STRONG>Federal “Personal Info”</STRONG> section and double check your dependent details. If the CA form is still giving you trouble, you might want to delete the dependent completely and enter again the information.</SPAN></LI> </UL> Tue, 31 Mar 2026 13:06:12 GMT https://ttlc.intuit.com/community/taxes/discussion/re-need-help-ssn-not-working-on-ca-information-worksheet-i-cannot-continue-please-help-everythi/01/3863702#M1436717 NicolleR1 2026-03-31T13:06:12Z