Bug Report: W-2 OCR import tool swaps Box 12 Code W and Code DD amounts

coriaedu — Sat, 28 Mar 2026 14:56:01 GMT

I am reporting a parsing bug with the W-2 import tool in TurboTax Online. When I uploaded my W-2, the system skipped Box 12 Code DD and incorrectly assigned the Code DD amount to Box 12 Code W.

For example, on my actual W-2:

Box 12 Code DD (Employer health coverage) was $12K
Box 12 Code W (HSA contribution) was $4K

However, TurboTax imported this as:

Box 12 Code W: $1K
Code DD: Missing entirely

This is a critical error. Because it swapped the employer health coverage cost into the HSA contribution box, it made it appear as though I massively overcontributed to my HSA. If I hadn't caught this manually, it could have resulted in incorrect tax calculations and penalties. Once I corrected, my refund grew significantly. I would have lost a lot of money.

I manually corrected the entries to proceed with my return, but the development team should look into this OCR bug to prevent it from affecting other users.

Re: Bug Report: W-2 OCR import tool swaps Box 12 Code W and Code DD amounts

DMarkM1 — Mon, 30 Mar 2026 15:35:14 GMT

Thank you for bringing this experience to our attention. We will pass it along.

topic Re: Bug Report: W-2 OCR import tool swaps Box 12 Code W and Code DD amounts in Get your taxes done using TurboTax

Bug Report: W-2 OCR import tool swaps Box 12 Code W and Code DD amounts

Re: Bug Report: W-2 OCR import tool swaps Box 12 Code W and Code DD amounts