Efile isnt working

tutees — Fri, 27 Mar 2026 01:57:18 GMT

Having problem with eFile.

It is in the loop between "your refund info" and "get ready to save..".

I dont see any errors or notifications.

I am using online, I have tried starting and clearing the cache. Nothing is working.

How do it fix this?

Re: Efile isnt working

LeticiaF1 — Mon, 30 Mar 2026 02:02:47 GMT

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version:

Clearing your Cache and Cookies
Using a different browser
Opening an Incognito Window

If you are using TurboTax Desktop, you will need to correct your return and/or update your program by following the onscreen instructions.

If you continue having issues you can check some of our common solutions. If your tax return can't be e-filed for some reason, TurboTax will let you know.

Please reach out again if your problem persists.

topic Efile isnt working in Get your taxes done using TurboTax

Efile isnt working

Re: Efile isnt working