topic Re: Likely print engine bug in Get your taxes done using TurboTax

Likely print engine bug

rlenfant — Wed, 25 Mar 2026 21:47:36 GMT

I’m using TurboTax Desktop 2025. My amended return (Form 1040-X) appears correctly in the interview, but when I print or save to PDF, the form outputs as two blank pages. I’ve confirmed the issue persists after Smart Check. I've uploaded my file. Token number is 36235-48028109 [restored].

Re: Likely print engine bug

rogge1722 — Thu, 26 Mar 2026 16:50:06 GMT

At the print center, if you select the button for all official forms for filing, then select the preview, does the form appear with the data?

Re: Likely print engine bug

rlenfant — Sat, 28 Mar 2026 20:28:25 GMT

No; it does not address the problem.

Re: Likely print engine bug

LeticiaF1 — Mon, 30 Mar 2026 01:14:30 GMT

This is usually a PDF viewer issue, try the following to troubleshoot your issue:

Try using a different browser.
Save the PDF Go > to file > Print > Microsoft Print to PDF > then print the new file
Disable “Print in grayscale/black only” if the PDF is white text on dark background
Update/repair Acrobat: Help > Check for Updates; then Help > Repair Installation (Windows).
Clear print spooler (Windows): 1) Win+R > services.msc 2) Stop “Print Spooler” 3) Delete files in C:\Windows\System32\spool\PRINTERS 4) Start “Print Spooler”

Let us know if these do not correct your issue.

@rlenfant