topic I downloaded the IL fix. When I sign back in to TT I have to download the state file and pay for it again. I have already paid for it the first time. How do I avoid this? in Get your taxes done using TurboTax

I downloaded the IL fix. When I sign back in to TT I have to download the state file and pay for it again. I have already paid for it the first time. How do I avoid this?

delahaut5 — Mon, 03 Jun 2019 20:08:47 GMT

I paid for the IL state file. After the fix it wants me to pay again!!

DoninGA — Mon, 03 Jun 2019 20:08:49 GMT

Contact TurboTax support for this problem. They can push the state program to your download account.

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Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/