https://ttlc.intuit.com/community/taxes/discussion/could-you-please-help-me-with-the-captcha-issue/01/3842266#M1428650 How to fix the captcha issue? Wed, 18 Mar 2026 01:21:34 GMT zf123 2026-03-18T01:21:34Z https://ttlc.intuit.com/community/taxes/discussion/could-you-please-help-me-with-the-captcha-issue/01/3842266#M1428650 How to fix the captcha issue? Wed, 18 Mar 2026 01:21:34 GMT https://ttlc.intuit.com/community/taxes/discussion/could-you-please-help-me-with-the-captcha-issue/01/3842266#M1428650 zf123 2026-03-18T01:21:34Z https://ttlc.intuit.com/community/taxes/discussion/re-could-you-please-help-me-with-the-captcha-issue/01/3842311#M1428672 <H2><SPAN style="color:#2d3338;font-size:14px;">If you are getting a CAPTCHA error that is preventing you from continuing your tax return, you should first disconnect from any VPN you may be using.&nbsp;</SPAN></H2> <H2><SPAN style="color:#2d3338;font-size:14px;">Next, you can try clearing your browser's cache and cookies.&nbsp;</SPAN></H2> <H2><SPAN style="color:#2d3338;font-size:14px;">Click</SPAN><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US" target="_blank"><SPAN style="color:#0000ff;font-size:14px;"><U> here</U></SPAN></A><SPAN style="color:#2d3338;font-size:14px;"><U>&nbsp;</U>for How to clear your cache.&nbsp;</SPAN></H2> <H2><SPAN style="color:#2d3338;font-size:14px;">Click</SPAN><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US" target="_blank"><SPAN style="color:#0000ff;font-size:14px;"><U> here</U></SPAN></A><SPAN style="color:#2d3338;font-size:14px;"><U>&nbsp;</U>for How do I delete cookies?&nbsp;</SPAN></H2> <H2><SPAN style="color:#2d3338;font-size:14px;">Also, ensure that cookies are enabled after doing this.</SPAN></H2> <P>&nbsp;</P> <H2><SPAN style="color:#2d3338;font-size:14px;">&nbsp;Click</SPAN><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/identity-verification/fix-captcha-issues/L69aFiXMD_US_en_US" target="_blank"><SPAN style="color:#2d3338;font-size:14px;">&nbsp;</SPAN><SPAN style="color:#0000ff;font-size:14px;"><U>here</U></SPAN></A><SPAN style="color:#0000ff;font-size:14px;"><U>&nbsp;</U></SPAN><SPAN style="color:#2d3338;font-size:14px;">for How do I fix captcha issues?</SPAN></H2> <H2><SPAN style="color:#2d3338;font-size:14px;">&nbsp;Please return to Community if you have any additional information or questions and we would be happy to help</SPAN></H2> Wed, 18 Mar 2026 01:41:23 GMT https://ttlc.intuit.com/community/taxes/discussion/re-could-you-please-help-me-with-the-captcha-issue/01/3842311#M1428672 LindaS5247 2026-03-18T01:41:23Z