https://ttlc.intuit.com/community/taxes/discussion/2024-update-killed-it/01/3841981#M1428540 <P>I have used Turbotax for years - primarily because it's easy to look back at prior years to get details on returns. I needed to look back at a 2024 return from Desktop Home &amp; Biz 2024. Before I could view the return, it&nbsp; installed updates - then promptly asked me for my activation code. I found the code on Amazon but it won't take the code. Now I'm stuck and cannot look up the details inside the 2024 return.</P><P>I'm on Windows 11.&nbsp;</P><UL><LI>Did they need to update so that it would work on Windows 11? I don't think I had a choice about the turbotax update - they just went ahead and installed it.</LI><LI>Is it because I had already used the activation code on my Windows 10 machine last year before I migrated to this new machine that it won't recognize the activation code?</LI><LI>Any other ideas? This has rendered Turbotax useless to me in the long run if this is how it works now.</LI></UL><P>Thanks for any help.</P> Tue, 17 Mar 2026 22:56:37 GMT techtamers 2026-03-17T22:56:37Z https://ttlc.intuit.com/community/taxes/discussion/2024-update-killed-it/01/3841981#M1428540 <P>I have used Turbotax for years - primarily because it's easy to look back at prior years to get details on returns. I needed to look back at a 2024 return from Desktop Home &amp; Biz 2024. Before I could view the return, it&nbsp; installed updates - then promptly asked me for my activation code. I found the code on Amazon but it won't take the code. Now I'm stuck and cannot look up the details inside the 2024 return.</P><P>I'm on Windows 11.&nbsp;</P><UL><LI>Did they need to update so that it would work on Windows 11? I don't think I had a choice about the turbotax update - they just went ahead and installed it.</LI><LI>Is it because I had already used the activation code on my Windows 10 machine last year before I migrated to this new machine that it won't recognize the activation code?</LI><LI>Any other ideas? This has rendered Turbotax useless to me in the long run if this is how it works now.</LI></UL><P>Thanks for any help.</P> Tue, 17 Mar 2026 22:56:37 GMT https://ttlc.intuit.com/community/taxes/discussion/2024-update-killed-it/01/3841981#M1428540 techtamers 2026-03-17T22:56:37Z https://ttlc.intuit.com/community/taxes/discussion/re-2024-update-killed-it/01/3846007#M1430186 <P>Were you able to resolve this? Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  <A href="https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632" target="_blank">Turbo Tax Customer Service</A>&nbsp;</P> Thu, 19 Mar 2026 23:19:12 GMT https://ttlc.intuit.com/community/taxes/discussion/re-2024-update-killed-it/01/3846007#M1430186 CatinaT1 2026-03-19T23:19:12Z