topic Re: update before e-file fails in Get your taxes done using TurboTax

update before e-file fails

cekron03 — Mon, 23 Feb 2026 07:52:15 GMT

Intuit asks me to give permission to change settings on my computer, but won't accept my pin, and won't let me change it. I want to file. This problem has never happened before to me, and I am a VERY old customer. How do I fix this problem?

Re: update before e-file fails

CatinaT1 — Fri, 27 Feb 2026 14:11:49 GMT

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

Re: update before e-file fails

PaulPatruno — Wed, 11 Mar 2026 18:13:10 GMT

Error message

FAILED_VALIDATION. There is an update available... but after the update, The same error message pops up

Re: update before e-file fails

CatinaT1 — Wed, 11 Mar 2026 18:17:14 GMT

You may need to do a manual update.

Try clearing your Cache and Cookies and then try this link instructions.