topic Can't delete 1095-A form - stuck in loop in Get your taxes done using TurboTax

Can't delete 1095-A form - stuck in loop

MForce — Wed, 11 Mar 2026 01:05:27 GMT

One my original filing I forgot to check the box that someone else claimed me as a dependent this year. I got a message saying that my form was rejected and so I went back in and fixed that issue. Now it is telling me I need to fill in a Recipient SSN on a 1095-A form (see picture). However, every time I enter an SSN it still says there is an issue and asks me to enter it again.

I never received a 1095-A form, and because someone else is claiming me as a dependent I should not be the one submitting it anyway (as far as I understand). It seems like there is a "ghost" 1095-A form still hidden in my tax return that I can't get rid of. I used the "Delete a Form" tool to delete the 1095-A, but this issue remains. When I got back to my federal tax deductions tab, it gives me the option to "Edit/Revisit" the 1095-A. I click on it, make sure to say "No, I do not need to report an 1095-A" and "yes" to the acknowledgement. I've done this several times, closed the browser, and tried adding a new 1095-A and deleting it, but have gotten nowhere.

Re: Can't delete 1095-A form - stuck in loop

JohnB5677 — Wed, 11 Mar 2026 15:54:53 GMT

I suggest that you delete it from your return

If you don't have a 1095-A you can use these steps to clear it.

Select Tax Tools
On the drop-down select Tools
There will be 2 green boxes
Select Topics Search
Type 1095-A
The question will come up Did you receive Form 1095-A for your health insurance plan?
Answer Yes
Continue to the form
Delete it using the trash can
Repeat the process
When you get to Did you receive Form 1095-A for your health insurance plan?
Answer No

Re: Can't delete 1095-A form - stuck in loop

knarlyjt — Thu, 16 Apr 2026 04:48:55 GMT

Hello , i am wondering if you ever found a solution to this problem; i am having the exact same problem and the solution posted to your question also did not work for me

Re: Can't delete 1095-A form - stuck in loop

SharonD007 — Thu, 16 Apr 2026 04:57:03 GMT

Certify in TurboTax Online/Mobile that you don’t have a 1095-A form Follow the instructions below:

Open or continue your return.
In the left menu, select Federal.
Select Deductions and credits summary under Deductions & Credits.
Scroll down and select Medical.
Next to Health Insurance Marketplace (Form 1095-A) section, select Start/Revisit.
D o you need to report any 1095-As? screen.
You'll be asked if you received a 1095-A. Select No.

Refer to the TurboTax article How do I fix e-file reject F8962-070? for instructions to fix your return if it’s rejected because the IRS is looking for a 1095-A.

Also, check to see if Forms 1095-A and 8962 are included in your return. To delete the forms, follow the steps below:

Launch TurboTax
Select TaxTools in the menu on the left
Select Tools
Select Delete a Form in the pop-up window
Scroll down until you see Form 1095-A and delete
If you see Form 8962, delete that form also
Return to your tax return and review.

Refer to the TurboTax article How do I view and delete forms in TurboTax Online?