Why does my return keep going back to review without progressing

raineycarpenter15 — Tue, 10 Mar 2026 13:55:07 GMT

Re: Why does my return keep going back to review without progressing

LindaS5247 — Tue, 10 Mar 2026 15:04:54 GMT

If you are unable to move forward in your TurboTax program, you can try the steps below.

Go out of your program, close your browser and go back in.
Clear your cache and cookies. Click here for How to clear your cache. Click here for How do I delete cookies?
Try a different Web browser, such as Chrome or Firefox.
If you are using a VPN, disable it.
Try using incognito mode

If you are using TurboTax Desktop, you can manually check for updates for your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates."

You can also contact TurboTax Customer Service using this link: Turbo Tax Customer Service.

Please return to Community if you have any additional information or questions and we would be happy to help.

topic Re: Why does my return keep going back to review without progressing in Get your taxes done using TurboTax

Why does my return keep going back to review without progressing

Re: Why does my return keep going back to review without progressing