topic Re: 1040SR in Get your taxes done using TurboTax

1040SR

user17728214545 — Fri, 06 Mar 2026 18:35:18 GMT

We file every year with TurboTax so this is a first for us. We keep getting rejected. AGI from last year. I went to IRS site and there is a notice saying that last year's 2024 return was not filed and not processed. I went back to our records and they accepted it. We paid our balance due as well as estimates and they have transcripts of this. So what's next? I tried calling they don't give you the option to answer this question and there is no available customer service person. So frustrating!

Re: 1040SR

DoninGA — Fri, 06 Mar 2026 18:37:06 GMT

Enter a 0 (zero) for the 2024 AGI and e-file the 2025 tax return again.

Re: 1040SR

user17728214545 — Fri, 06 Mar 2026 18:53:18 GMT

Can you explain a bit on this? is for both spouses (0).? I tried 0 for me they rejected it and said my spouses AGI was wrong. This is when I went to there web site and found the notice. I can't imagine them taking a year for a fairly simple 1040SR MFJ.

Re: 1040SR

DoninGA — Fri, 06 Mar 2026 18:55:42 GMT

@user17728214545 The IRS probably does not have your 2024 AGI in their database for either of you.

So enter a 0 for both you and your spouse.