topic Re: Mac Download not working in Get your taxes done using TurboTax

Mac Download not working

jjfforest2009 — Wed, 04 Mar 2026 01:08:15 GMT

I paid for the Mac Download, like we do every year. But when I click the "Max Download" button on the products tab in my account, it does nothing. I've tried different browsers, but same result. My MacBook Pro is running Sonoma 14.8 so we meet the requirements to run it. But it won't seem to to download from the Intuit website.

Re: Mac Download not working

baldietax — Wed, 04 Mar 2026 01:19:31 GMT

are you downloading from here?

https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

Re: Mac Download not working

jjfforest2009 — Wed, 04 Mar 2026 01:34:52 GMT

I finally got it to download using an updated version of Chrome. It installed, accepted the license code, but now it wont' import my tax file from last year. (***.tax2024). Been fighting with this for over an hour. Will try again tomorrow.

Re: Mac Download not working

baldietax — Wed, 04 Mar 2026 01:54:54 GMT

many folks have been having issue doing a new return then "Begin" and import etc; instead try File / Open Tax Return and open the .tax2024 file and TT 2025 will ask if you want to transfer it into a new return.

Re: Mac Download not working

jjfforest2009 — Sat, 07 Mar 2026 21:38:52 GMT

Thanks, that worked.