topic How do I get TurboTax to apply the credit for my Voltex HPTS-50 heat pump water heater (~$6,000) when it currently shows $0? in Get your taxes done using TurboTax

How do I get TurboTax to apply the credit for my Voltex HPTS-50 heat pump water heater (~$6,000) when it currently shows $0?

Nanakin88 — Sun, 01 Mar 2026 01:07:11 GMT

I’m entering a Voltex HPTS-50 (200 series) heat pump water heater under the Energy Efficient Home Improvement Credit (Form 5695, Part II), but TurboTax is showing $0 for the credit allowed this year (Line 29H). Details: • Cost: ~$6,000 • Installed in primary residence in the U.S. this tax year • Panel upgrade also entered separately (Line 25C ~$5000 → calculates $600 correctly) • QMID entered • All qualifying questions answered correctly (ownership, installation year, primary residence) • We went through a county energy efficiency program for this water heater, so this is definitely a qualifying heat pump water heater According to IRS rules, a qualified heat pump water heater should calculate 30% of cost (~$1,800) in the $2,000 bucket, but TurboTax is not recognizing it. Has anyone else run into this misclassification? Is there a recommended workaround or manual entry fix so the correct credit appears? Thank you!

Re: How do I get TurboTax to apply the credit for my Voltex HPTS-50 heat pump water heater (~$6,000) when it currently shows $0?

kr7500 — Tue, 03 Mar 2026 17:32:56 GMT

Same issue for me. In Forms view, TT will carry the amount down to line 29g, but then will not calculate 30% and enter that on line 29h. I cannot find a way to override it.

Re: How do I get TurboTax to apply the credit for my Voltex HPTS-50 heat pump water heater (~$6,0...

Vanessa A — Tue, 03 Mar 2026 20:58:02 GMT

We are aware of this issue and currently looking into it. The IRS has issued a correction to the 2025 Instructions on their end. We will are looking into it to see if this is related to the IRS correction or if it is something else.

We have corrected the calculation for joint occupants of a home who are claiming the energy efficient home improvement credit in Part II of the 2025 Form 5669. Please refer to the instructions below with respect to the joint occupancy section on page 3 of the 2025 Instructions for Form 5695. If you downloaded or printed the 2025 Instructions for Form 5695 prior to Jan. 26, 2026, please note the correction.

Although, the IRS is saying March 6, if this is the date that they will have the forms corrected, TurboTax software will take a little bit to then make the changes. You can attempt to refile on the 6th or wait for several days after that.