topic Can't change contact email address in Get your taxes done using TurboTax

Can't change contact email address

Tech Hiker — Sat, 28 Feb 2026 16:34:18 GMT

I was able to change the email address for my intuit turbo tax account, but there is also a separate contact email address there that is still my old email address and I see no way to change it.

How do I change the contact email address?

Re: Can't change contact email address

CatinaT1 — Mon, 02 Mar 2026 18:13:16 GMT

You can change the email address associated with your account through your account settings.

Intuit uses a single sign in system for all Intuit products, so changing it here will also update it for any other Intuit products you use, such as QuickBooks or Credit Karma.

To Change Your Email Address:

Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button).
On the Account Manager page, select the Sign in & security menu.
Select the Email address section.
Enter your new email address and then enter it again to confirm.
Enter your current password when prompted to verify the change.
Select Save.
Check your new email inbox for a verification link from Intuit and click it to finalize the update.

If you can't sign in at all, you can go to the Intuit Account Recovery page. This requires you to upload a photo of a government-issued ID to verify your identity.

Re: Can't change contact email address

Tech Hiker — Mon, 02 Mar 2026 21:47:25 GMT

I did what you suggested and that worked. But you didn't fully read my message. There is a separate email address in Preferences - Contact Info that is different and impossible to change.