topic Bug #2! in TurboTax Premier 2025 in Get your taxes done using TurboTax

Bug #2! in TurboTax Premier 2025

MikeD15 — Sat, 28 Feb 2026 03:41:47 GMT

Why is this here? I'm not in Canada, and didn't enter anything related to a Canadian Pension...

After entering income from my SSA-1099, I get the 1st screen below.

Can't advance past that window, so going back you get the 2nd window below.

Now you can delete it and proceed from there. Don't go back to the Social Security screen, however, or it just goes back to Canada again!

Re: Bug #2! in TurboTax Premier 2025

MonikaK1 — Sat, 28 Feb 2026 21:27:27 GMT

If you have inadvertently started a Canadian Pension form, you can delete it. Here are the directions for Online and Desktop versions:

If you are using:

Online: see How do I view and delete forms in TTO?
Desktop: If you are working in the cd/download TurboTax program:

On the top right, there is a FORMS button.
Click on FORMS.
Locate the form you want to delete.
Click on the form name.
Below the form, bottom left, select DELETE FORM button.

Re: Bug #2! in TurboTax Premier 2025

MikeD15 — Sat, 28 Feb 2026 21:51:48 GMT

Hello @MonikaK1.

Thanks for the info, but as I said.. no, I never entered anything related to a Canadian pension.

This is 100% a TurboTax software bug, so please don't blame the user.

Re: Bug #2! in TurboTax Premier 2025

MonikaK1 — Sat, 28 Feb 2026 23:43:11 GMT

A few other users had a similar experience re: being prompted for a Canadian pension income entry.

If you are still having this issue:

We have information that in some cases this situation could have been created if you imported a 1099-R from your financial institution. If this applies to you, we recommend that you delete that 1099-R and re-enter it manually.

If you are in TurboTax Online, follow these instructions to delete the 1099-R.

If you are using a Desktop version of TurboTax, follow these instructions.

@MikeD15

Re: Bug #2! in TurboTax Premier 2025

MikeD15 — Sun, 01 Mar 2026 20:39:08 GMT

Nope @MonikaK1 .. I didn't download any 1099-Rs.

This looks like an example of a data retention issue I described in my response to Bug #3.

I did have such a form in my 2024 return, but selected no when asked about it in this screen:

Tell me again how Intuit "100%" tests its software? 🤣