topic We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again. in Get your taxes done using TurboTax

We are sorry, we are having trouble authorizing your credit card. Please verify your billing address, card number and CVV and try again.

ArthasJX — Wed, 25 Feb 2026 23:46:25 GMT

I’ve been on the phone with customer support for over three hours and we’ve tried everything possible, but the payment issue is still not resolved. It’s extremely frustrating. I’ve already switched between more than 10 credit cards, and none of them worked. On top of that, the pay-by-phone option has been removed this year, which makes the situation even more difficult.

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

NicolleR1 — Thu, 26 Feb 2026 16:13:07 GMT

If you still have the issue, refer to the link below to see more options of payment:

10 Ways to Pay Your Tax Bill

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

ArthasJX — Thu, 26 Feb 2026 17:39:17 GMT

it is not for tax bill, it is the $25 efile charge with TurboTax.

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

ArthasJX — Sat, 28 Feb 2026 22:48:10 GMT

Called on Friday again, wasted another 2+ hours in discussing the payment issue, asked my update windows to the latest version, and deleted the state tax, check license status. They even used intuit meeting to see my full screen. finally they admit they can not solve it.

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

CatinaT1 — Mon, 02 Mar 2026 17:47:15 GMT

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service: Turbo Tax Customer Service

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

ArthasJX — Wed, 04 Mar 2026 07:49:16 GMT

Already made 2 rounds of call, each time 2+ hr. Issue is still not resolved.

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

CatinaT1 — Thu, 05 Mar 2026 16:09:32 GMT

There is nothing we can do in the community to help you, you will have to call customer service. Try calling early in the morning.

Re: We are sorry, we are having trouble authorizing your credit card. Please verify your billing ...

ArthasJX — Mon, 09 Mar 2026 06:46:18 GMT

Keep post this useless info