topic Re: alert email in Get your taxes done using TurboTax

I received an email security alert that I am using a different turbo tax account this year. I have already filed and received my 2021 tax return. Please advise.

home5249- — Mon, 09 Mar 2026 06:28:35 GMT

Re: I received an email security alert that I am using a different turbo tax account this year. I...

HeatherPLO — Wed, 02 Feb 2022 16:21:03 GMT

Was this email in regards to your return being on hold? If so, please see the Help Article here for more details on this experience.

If this is in regards to something else, please respond here and someone will follow up with the next steps.

Re: I received an email security alert that I am using a different turbo tax account this year. I have already filed and received my 2021 tax return. Please advise.

Brooklyn10 — Fri, 11 Feb 2022 16:04:46 GMT

Yes I am using another tax institute this year yes its samone [removed] authorizing this email It was me no fraud

Re: I received an email security alert that I am using a different turbo tax account this year. I...

LindseyLO — Fri, 11 Feb 2022 16:12:11 GMT

Please click here for further information and details on the email that you have received.

Re: I received an email security alert that I am using a different turbo tax account this year. I have already filed and received my 2021 tax return. Please advise.

Mooch88 — Wed, 06 Jul 2022 11:28:06 GMT

I received an email stating I’m using a different account and if I don’t respond in 48 hours my taxes will be filed. I already filed taxes and received my return.

Re: I received an email security alert that I am using a different turbo tax account this year. I have already filed and received my 2021 tax return. Please advise.

Critter-3 — Wed, 06 Jul 2022 11:59:35 GMT

If you have already successfully efiled then any further attempts to efile using your SS# will simply be rejected by the IRS so you have nothing to worry about if it was not you filing again by accident.

Re: I received an email security alert that I am using a different turbo tax account this year. I have already filed and received my 2021 tax return. Please advise.

monicavigna — Sun, 28 Aug 2022 00:05:27 GMT

I received a security alert that someone is using my information to file with the IRS. It looks as though my account was accessed approximately 13 hours ago. This was not me. There is supposed to be a 48 hour hold on this filing but this is the weekend and I am unable to speak with anyone at TurboTax. The hold will lift before their business hours resume Monday morning. How do I stop this from being filed?

Re: I received an email security alert that I am using a different turbo tax account this year. I have already filed and received my 2021 tax return. Please advise.

Critter-3 — Sun, 28 Aug 2022 00:31:59 GMT

What you should do is log in and change your password and/or user ID ad make sure the 2 step verification is turned on.

alert email

Krpaiva — Tue, 24 Feb 2026 17:29:57 GMT

I received an email security alert that someone else was trying to login. I have not logged in since i finished filing a month ago.

Re: alert email

MarilynG1 — Tue, 24 Feb 2026 22:48:05 GMT

You can forward the email to spoof@intuit.com.

@Krpaiva