how do u down grade my account

gguibo — Tue, 24 Feb 2026 14:54:50 GMT

how do i cabcel

Re: how do u down grade my account

LindaS5247 — Tue, 24 Feb 2026 18:41:00 GMT

If you would like to downgrade in your TurboTax program, you can follow these steps to downgrade to a different TurboTax Online product:

Open your return
In the left menu, select Switch Products.
Select Downgrade.

If you wish to cancel your return, while you can not cancel a pending e-filed return; if you have not e-filed yet, and you do not want to finish your return in TurboTax, you can simply stop, sign out, and leave it unfiled.

If you are using TurboTax Online and if you have not paid yet, or registered or filed your return, you can use the "Clear & Start Over" feature ‌to delete your data as follows:

Click on "Tax Tools" in the left panel of your TurboTax screen and then
Click on "Tools" and then
Select "Clear & Start Over"

Any unfinished returns that have not been filed are eventually purged from the system.

You can review your fees using the instructions below to find out why you're being charged. You can follow the instructions in this article to remove any unwanted Fees Why am I being charged for TurboTax Free Edition?

You can review your fees in TurboTax online as follows:

Go to the left side on your screen under "Tax Home"
Go to "Tax Tools" then "Tools"
The "Tools Center" Box will pop up
Click on "My Fees" to see a summary of your Turbo Tax Fees.

Click here for How do I downgrade to a different TurboTax Online product?

Click here for Can I cancel or amend a pending return?