topic TurboTax premier download won’t accept credit card info for payment in Get your taxes done using TurboTax

TurboTax premier download won’t accept credit card info for payment

Jplecan — Mon, 23 Feb 2026 01:56:41 GMT

When inputting credit card information for payment of state filing fee, software doesn’t accept card expiration months 09 thru 12 on pull-down screen, only months 01-08 are allowed to be input.

Re: TurboTax premier download won’t accept credit card info for payment

Nestle7277 — Mon, 23 Feb 2026 05:56:42 GMT

Please follow my posting that I am attaching and see if it applies to your situation.
If it does, please make a post there, restate your issue, and ask for DEVELOPMENT CODING HELP on my posted topic if you would. Thanks.

https://ttlc.intuit.com/community/taxes/discussion/problem-with-payment-api-for-filing-a-return-not-accepting-exp-months-9-12-credit-card-entry/00/3706526

Re: TurboTax premier download won’t accept credit card info for payment

VolvoGirl — Mon, 23 Feb 2026 06:02:08 GMT

I filed on 2/4/26. I have the Windows Desktop program but even though I could scroll down to month 10 I couldn't click on it. Had to scroll to it then hit the ENTER key, not mouse click. Took a little doing.

2/4/26 some fixes to try
https://ttlc.intuit.com/community/taxes/discussion/problem-with-payment-api-for-filing-a-return-not-accepting-exp-months-9-12-credit-card-entry/00/3706526

Try disabling your main internet browsers pop up blocker before getting to the payment page. And clear your cache and cookies. Or try a different browser.

Re: TurboTax premier download won’t accept credit card info for payment

Nestle7277 — Mon, 23 Feb 2026 15:39:26 GMT

Hi VolvoGirl

You reference the note that I put in some months ago....

https://ttlc.intuit.com/community/taxes/discussion/problem-with-payment-api-for-filing-a-return-not-accepting-exp-months-9-12-credit-card-entry/00/3706526

There were some recommendations which DID NOT FIX the problem and were unreliable to most of the users, hence the number of people also commenting that the recommendations did not work and disappointment that this was NOT RAISE to DEVELOPMENT SUPPORT. It is CLEARLY a CACHE or a problem with the PAYMENT API used by many companies, but your implementation was incorrectly programmed. This problem needs development support as your user base can't pay for TurboTax with state tax returns. So if you don't care about your own revenue stream or users, continue on your path of not reading the messages fully.

Get on the horn to your development community to get this fixed. This is from multiple users with the same begging over months that consequently may again lose your customers.