topic an old turbo tax account is compromised? in Get your taxes done using TurboTax

an old turbo tax account is compromised?

Sean--Maxwell — Sat, 21 Feb 2026 03:13:18 GMT

An old email is taken over and all the verifying info has been changed

Re: an old turbo tax account is compromised?

MonikaK1 — Mon, 23 Feb 2026 04:20:51 GMT

If someone has created or accessed an Intuit account using your identity without your consent, please see this help article for steps to take including contacting Intuit.

If you believe you have been a victim of tax-related identity theft, you should also:

Most importantly, follow the IRS procedures for reporting a fraudulent return.
Monitor your credit reports through TransUnion, Equifax, and Experian for any suspicious activity.
File a police report with your local law enforcement agency.
File a complaint with the Federal Trade Commission (FTC) at Identitytheft.gov or the FTC Identity Theft Hotline at 1-877-438-4338 or TTY 1-866-653-4261.

Re: an old turbo tax account is compromised?

mesquitebean — Mon, 23 Feb 2026 04:30:05 GMT

Here's how to phone TurboTax Support to discuss your issue, help you troubleshoot multiple accounts, and any possible security issue.

Hours 5AM-9PM Pacific, 7 days a week.

https://ttlc.intuit.com/turbotax-support/en-us/contact/

Looks like TurboTax @ MonikaK1and I were typing at the same time 🙂 . She beat me by 4 seconds and has additional helpful information.