topic Re: TurboTax Bug in Get your taxes done using TurboTax

TurboTax Bug

mcrutch6797 — Fri, 20 Feb 2026 19:53:45 GMT

When entering major purchases for sale tax deduction, the drop down box to "Select" a state does not list any states and the user cannot type in the box. I cannot complete my return until this bug is addressed.

Re: TurboTax Bug

DoninGA — Fri, 20 Feb 2026 19:59:23 GMT

Which TurboTax program are you using? The TurboTax online edition or the TurboTax desktop editions with the software installed on a personal computer? It the desktop editions, which operating system, Windows or Mac?

Re: TurboTax Bug

mcrutch6797 — Fri, 20 Feb 2026 22:18:22 GMT

Donna,

I am using the desktop Deluxe version for Mac, with most recent updates as of about one hour before running into the glitch. I am at Deductions/sales tax trying to enter the tax for a major purchase. It begins by asking me to choose which state from a drop-down box, but the box is inoperative. It has the “Select” text but nothing else states to choose from.

thank you.

Mike

Re: TurboTax Bug

DoninGA — Fri, 20 Feb 2026 22:26:54 GMT

@mcrutch6797 OK...I am using the 2025 Premier desktop editions for Windows. When entering a major purchase State of Purchase box only has --Select-- and my state Georgia.

Did you enter your state sales taxes before going to major purchase? The state where you lived and the dates you lived there?

Re: TurboTax Bug

mcrutch6797 — Fri, 20 Feb 2026 22:35:18 GMT

I had already downloaded the PA state tax program and checked the box that I have lived only in PA. I will go back and double check to see if I failed to do anything else.
many thanks.

mike

Re: TurboTax Bug

mcrutch6797 — Sat, 28 Feb 2026 23:39:26 GMT

I went back several steps and tried again, and the state listing showed up. Many thanks for your input. Taxes are done!