topic Purchased previous year tax to file download but when I enter the license code, it says invalid and only allows me to chose MAC, but I have Windows in Get your taxes done using TurboTax

Purchased previous year tax to file download but when I enter the license code, it says invalid and only allows me to chose MAC, but I have Windows

info — Thu, 19 Feb 2026 16:28:25 GMT

Re: Purchased previous year tax to file download but when I enter the license code, it says inval...

JohnB5677 — Sun, 22 Feb 2026 19:27:35 GMT

If you purchased it from a store, you should return it. If it was downloaded from the TurboTax website You should follow the directions in What's the TurboTax phone number?

Re: Purchased previous year tax to file download but when I enter the license code, it says inval...

FlemingIslandFL — Tue, 24 Feb 2026 16:48:15 GMT

When you call an AI that is moronic and not an AI at all. It is just a scripted bot with a very limited set of questions and answers it understands. Then you are on hold forever. So TurboTax clearly prefers to neglect customers to extract more profit. Failure.