topic I am trying to import forms from STASH. It keeps telling me my password has changed but I cannot find anywhere to enter my log in and password. It only asks for account # in Get your taxes done using TurboTax

I am trying to import forms from STASH. It keeps telling me my password has changed but I cannot find anywhere to enter my log in and password. It only asks for account #

vastone23 — Thu, 19 Feb 2026 02:57:47 GMT

I have deleted all the documents and that connection. Clear cached but i never get asked to enter username and password

Re: I am trying to import forms from STASH. It keeps telling me my password has changed but I can...

CatinaT1 — Thu, 19 Feb 2026 13:49:50 GMT

One of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

Re: I am trying to import forms from STASH. It keeps telling me my password has changed but I cannot find anywhere to enter my log in and password. It only asks for account #

user17715424046 — Thu, 19 Feb 2026 23:08:43 GMT

Exact same issue with Stash. No problem with other institution that doesnt have info available yet. I was able to toggle the "alert me" button for when they have documents.