topic Issue Importing Apex Clearing (Ally) to tubotax2025 in Get your taxes done using TurboTax

Issue Importing Apex Clearing (Ally) to tubotax2025

Nagg — Sun, 22 Feb 2026 18:27:01 GMT

I am having trouble importing the file and it keeps saying to try again. It's a simple import based on fields on the document (Account Number & SSN).

Please review this integration as from my search seems other people have reported this every year and this year (https://ttlc.intuit.com/community/*/*/*/00/2481573)

<Error>

That didn’t work. Try signing in again. (103)

Here are a couple things to check:

Make sure there are no typos.
If you use auto-fills make sure it gets the right info.

Update 2/22: It looks like the integration is resolved and I was able to import successfully.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

CatinaT1 — Wed, 18 Feb 2026 19:30:57 GMT

Helpful TurboTax Articles:

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
Find Local Network Access in the dropdown menu.
Toggle the switch to ON.
Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

Nagg — Wed, 18 Feb 2026 20:22:52 GMT

I have NOT received a success message, the login in failing.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

rzimbelm — Wed, 18 Feb 2026 21:00:18 GMT

I am having the same import issue from APEX Clearing with the identical message "Let's try again" "That didn't work" and "Try signing in again". This has been an issue in previous years also but was eventually resolved. I also successfully imported from another financial institution today into TT so not sure if the problem resides with TT or APEX. I did update TT before attempting to import. Please provide some guidance!

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

user17714591908 — Thu, 19 Feb 2026 00:08:00 GMT

Same issue. Contacted Ally today (Feb 18). Their reply:

"Yes, we were able to confirm that Apex is in the process of completing this connection that makes the tax forms available, and we expect them to be ready on turbotax by the end of the day tomorrow. Thank you for your patience."

An earlier post had said it would be available today, so we'll see, but I'll try again on Friday.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

Spenny12 — Thu, 19 Feb 2026 07:46:11 GMT

Guess i'll try again later. cant believe i'm getting annoyed and antsy to see my rederal refund amount plummet and gain a negative sign.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

jazmlz — Thu, 19 Feb 2026 14:41:55 GMT

Thanks for this info. I will wait until Friday to try as well.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

aebunting — Fri, 20 Feb 2026 13:57:16 GMT

I tried this morning and no dice....still getting the same error. Has anyone had success with the Apex 1099 import yet?

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

jazmlz — Fri, 20 Feb 2026 16:35:55 GMT

This Expert info isnt really helpful as its not directly related to the issue we are having. Hopefully someone from TT will chime in when the APEX Clearing importing issue is expected to be resolved.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

aebunting — Fri, 20 Feb 2026 18:46:11 GMT

Just tried again (1:45pm EST) ... and it worked. They must have finally fixed the connection.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

ImperialStormtrooper — Fri, 20 Feb 2026 19:04:30 GMT

This is still not working as of 2/20 , 2pm ET.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

jazmlz — Fri, 20 Feb 2026 19:20:20 GMT

Still not working for me either. As of 2:15PM ET

for those who have gotten import to work

pass= SSN. With or without dashes??

I plan on trying again on Sat.

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

Nagg — Sun, 22 Feb 2026 18:24:33 GMT

Update: 2/22 12.30 PM

I was finally able to import with success!! Thank you.. i wish this could be avoided in future before tax season!

Re: Issue Importing Apex Clearing (Ally) to tubotax2025

awsegraves — Thu, 26 Feb 2026 14:24:42 GMT

same problem. Just wasted about 30 mins trying to import ally 1099. Time to find another tax software??? Turbo tax is getting very bad