topic Re: I can not efile my 2025 California State Return using a MAC - Please help in Get your taxes done using TurboTax

I can not efile my 2025 California State Return using a MAC - Please help

user17702535902 — Thu, 05 Feb 2026 01:09:54 GMT

Re: I can not efile my 2025 California State Return using a MAC - Please help

MaryK4 — Thu, 05 Feb 2026 01:38:25 GMT

Can you clarify what issue you are having? @user17702535902

Re: I can not efile my 2025 California State Return using a MAC - Please help

user17702535902 — Thu, 05 Feb 2026 03:03:07 GMT

When i go to finish filing my file State California Tax using the TurboTax 2025 software I get to the let's complete your purchase online, I hit continue and get the message

Hmm... it looks like we’ve hit a slight snag

Please try again or check back in a bit.

Try Again

For answers to your questions, visit us at TurboTax.com/support.

If you can’t reach us online, give us a call at 1-800-4-INTUIT, and select the option for TurboTax.

II had no problem e-filing my Federal Return, I have tried e-filing online too and get the same message.

Re: I can not efile my 2025 California State Return using a MAC - Please help

RogerD1 — Thu, 05 Feb 2026 16:19:16 GMT

It's possible that the forms needed to file your CA return are not yet available. You can use the following link to check form availability - Form Availability in TurboTax. Click on the down arrow to the right of TurboTax Online to select TurboTax Macintosh. Select the return type and select CA under Select agency to see if all the forms are available.

Re: I can not efile my 2025 California State Return using a MAC - Please help

user17712039444 — Mon, 16 Feb 2026 01:08:15 GMT

I am running into exactly same issue.

Federal taxes e-filed and accepted yesterday, no issues.

CA state taxes, when I try to efile, I am getting stuck at exactly the same msg as you did.

Is your issue resolved? If so, how? Thanks,

Re: I can not efile my 2025 California State Return using a MAC - Please help

user17702535902 — Mon, 16 Feb 2026 05:41:21 GMT

We tried for several days, and nothing changed. We eventually chose to just email the STATE RETURN and get it over with. Sorry, we couldn't be of more help ...

Re: I can not efile my 2025 California State Return using a MAC - Please help

MonikaK1 — Tue, 17 Feb 2026 21:06:40 GMT

If you were able to complete the California return and are only having an issue with completing the purchase to e-file that return, try these troubleshooting steps:

Check your Internet connection.
Logging out of TurboTax and back in, restarting your device, changing browsers (Chrome generally works well), or clearing your cache and cookies often helps.

In addition, some Mac users encounter an issue on the screen where the user is prompted to pay for the California e-file. The button needed to continue to pay may appear outside the visible screen. If that could be the case, try attaching a larger monitor so that the full text on the screen appears.

If you have tried all of these steps and still aren't able to finish filing California:

See this help article for instructions on how to contact TurboTax customer support depending on which product you are using.

@user17702535902

@user17712039444