topic How to get refund for MacOS product purchased from Turbotax/Intuit? in Get your taxes done using TurboTax

How to get refund for MacOS product purchased from Turbotax/Intuit?

srinisubyahoo — Sun, 15 Feb 2026 22:22:41 GMT

I have used Windows for TurboTax. This year, TurboTax complained about Windows version and wanted/forced to buy a new Windows PC as it wouldn't install. Neither would Windows 11.

So I tried my old MacOS book. Turbotax let me buy the MacOS product, installed it. But when I tried to run it, it failed with error MacOS version not supported. Basically, forcing me to buy a new MacBook. Can't afford it.

So I used my work Windows laptop and purchased TurboTax Windows and installed it.

Now I want to return the MacOS Turbotax version purchased for $120. How do I get refund?

Re: How to get refund for MacOS product purchased from Turbotax/Intuit?

DoninGA — Sun, 15 Feb 2026 22:24:17 GMT

See this for how to request a refund - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US

Re: How to get refund for MacOS product purchased from Turbotax/Intuit?

xmasbaby0 — Sun, 15 Feb 2026 22:24:51 GMT

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2