topic How to correct "Payment error Whoops! We hit a snag loading your data. Please try again". My Order Summary is $0 and yet I see this error. Unable to proceed. How to fix? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/how-to-correct-payment-error-whoops-we-hit-a-snag-loading-your-data-please-try-again-my-order/01/3778625#M1404434 I am using Free edition and both Federal and State filing charges are $0. When I click on 'Confirm payment' I get this payment error. I have tried signing out and in multiple times, clearing browser cache, and using a new device and I still see the same error. Sun, 15 Feb 2026 15:31:12 GMT grace_always 2026-02-15T15:31:12Z How to correct "Payment error Whoops! We hit a snag loading your data. Please try again". My Order Summary is $0 and yet I see this error. Unable to proceed. How to fix? https://ttlc.intuit.com/community/taxes/discussion/how-to-correct-payment-error-whoops-we-hit-a-snag-loading-your-data-please-try-again-my-order/01/3778625#M1404434 I am using Free edition and both Federal and State filing charges are $0. When I click on 'Confirm payment' I get this payment error. I have tried signing out and in multiple times, clearing browser cache, and using a new device and I still see the same error. Sun, 15 Feb 2026 15:31:12 GMT https://ttlc.intuit.com/community/taxes/discussion/how-to-correct-payment-error-whoops-we-hit-a-snag-loading-your-data-please-try-again-my-order/01/3778625#M1404434 grace_always 2026-02-15T15:31:12Z