topic Problem with importing brokerage information to 2025 Turbo Tax Premier in Get your taxes done using TurboTax

Problem with importing brokerage information to 2025 Turbo Tax Premier

rrsawb_24026 — Fri, 13 Feb 2026 16:36:33 GMT

I just tried importing brokerage information from an investment company for 2025 Turbo Tax Premier. It appears the link was successful with the investment company and the Turbo Tax message said the information was processed successfully. But when I went into the Turbo tax program, nothing was updated for this brokerage account. When I tried to restart the program, it appears the data is in there initially and then goes away as the program starts. Not sure what else to do.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

GabiU — Sat, 14 Feb 2026 23:32:59 GMT

Hi there! What institution are you importing from? Thanks!

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

rrsawb_24026 — Sun, 15 Feb 2026 15:08:54 GMT

Charles Schwab. Turbo Tax and the financial institution are connected and confirmed by Turbo Tax, but the information is not importing into Turbo Tax. Turbo Tax said to try again today (2/15) due to consolidated 1099 issues. I tried to import again today and it still would not work.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

GabiU — Mon, 16 Feb 2026 20:51:02 GMT

Thanks for the reply and for your patience on import. After some research, I recommend manually entering the information. If you're willing to wait, try import at the end of the month (Feb 2026) to see if the institution and TurboTax are connecting.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

2aztchrs — Tue, 17 Feb 2026 17:59:35 GMT

Have TT Deluxe. Have button to import my 1099B. But won't work. Saying to enter manually my many trades not an option as I have limited sight

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

CatinaT1 — Tue, 17 Feb 2026 21:56:29 GMT

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
Find Local Network Access in the dropdown menu.
Toggle the switch to ON.
Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

rrsawb_24026 — Tue, 17 Feb 2026 22:58:12 GMT

Thank you Catina. I think that worked. I tried the view site approach and it looks like the import was successful.

Thanks!

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

tdicomes — Sat, 21 Feb 2026 01:06:59 GMT

I have a similar problem - TT Premiere found and imported the various 1099s (B, INT, DIV, etc., but it did NOT actually import all the dollar amounts on the 1099s properly. It was really hit or miss if it populated all the different boxes with the amounts on my 1099s (some were fine - some were missing info).

Additionally, it actually duplicated several of the 1099's it imported, meaning I had to go though it ALL, delete the duplicates, and manually inspect the info it did import. What's the point of importing after all this? Seems like something is very wrong since this all worked every other year I have imported.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

donnalee1984 — Mon, 23 Mar 2026 21:18:08 GMT

My Local Area Network setting is set to "Allow" but I am having the same problem with BOTH Schwab and Fidelity not downloading my 1099's. It is March 23, so if this is a known problem, shouldn't it be fixed by now? I really don't want to have to enter my data manually.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

2aztchrs — Mon, 23 Mar 2026 21:52:07 GMT

You must have all updates installed. Then do you get the prompts to log in to your account? Did you use TTax last year? Can you log in to Schwab account using their app?

Don't have enough info to really help except not downloading if you have stock transactions will cause an error message.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

user17745589091 — Thu, 26 Mar 2026 21:05:31 GMT

I can't import my tax information from my stoct broker Charles Schwab Inc. using my same User's Name and Password. I used it last year, no such issue. I didn't change my login information on the account. Can you tell me why?

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

2aztchrs — Fri, 27 Mar 2026 05:09:35 GMT

When did you try to import? The first 1099s sent out by Schwab were preliminary and could not be imported - was a Schwab issue.

Re: Problem with importing brokerage information to 2025 Turbo Tax Premier

MarilynG1 — Fri, 27 Mar 2026 20:53:04 GMT

What happens when the browser window opens for you to Sign In to your Schwab account? There have been security updates with OS and browsers that may be affecting you.

Try clicking the icon in front of the URL when the Sign In window opens (a lock, or waves, depending on browser), then in Settings choose 'Allow' for LAN (local network).

@user17745589091