topic i am using 2025 desktop and have imported the information from my financial insitutions and get turbotax confirmation of success but nothing changs in the file itself in Get your taxes done using TurboTax

i am using 2025 desktop and have imported the information from my financial insitutions and get turbotax confirmation of success but nothing changs in the file itself

smithjbs — Sat, 14 Feb 2026 21:18:55 GMT

get me someone to call

Re: i am using 2025 desktop and have imported the information from my financial insitutions and get turbotax confirmation of success but nothing changs in the file itself

Accountantnot — Sat, 14 Feb 2026 23:09:43 GMT

I am having the same issue.

Re: i am using 2025 desktop and have imported the information from my financial insitutions and get turbotax confirmation of success but nothing changs in the file itself

mbe96 — Sun, 15 Feb 2026 13:55:41 GMT

Still having this issue. When will it be fixed?

Re: i am using 2025 desktop and have imported the information from my financial insitutions and g...

CatinaT1 — Mon, 16 Feb 2026 16:55:03 GMT

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
Find Local Network Access in the dropdown menu.
Toggle the switch to ON.
Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

@mbe96 @Accountantnot @smithjbs

Re: i am using 2025 desktop and have imported the information from my financial insitutions and g...

mbe96 — Mon, 16 Feb 2026 18:18:22 GMT

I switched to Chrome and was able to get my 1099s.

Re: i am using 2025 desktop and have imported the information from my financial insitutions and g...

mbe96 — Mon, 16 Feb 2026 18:19:28 GMT

We shouldn't get a "Success" message if TurboTax hasn't been updated.

Re: i am using 2025 desktop and have imported the information from my financial insitutions and g...

CatinaT1 — Mon, 16 Feb 2026 19:42:52 GMT

There is no TurboTax update, it's due to a browser (Chrome) security update.

Re: i am using 2025 desktop and have imported the information from my financial insitutions and g...

mbe96 — Mon, 16 Feb 2026 22:06:45 GMT

I'll rephrase; we shouldn't get a success message if the import was not successful.

Re: i am using 2025 desktop and have imported the information from my financial insitutions and get turbotax confirmation of success but nothing changs in the file itself

bdscates — Fri, 20 Feb 2026 22:59:06 GMT

I am having the same issue with Turbo Tax Premier 2025

Re: i am using 2025 desktop and have imported the information from my financial insitutions and g...

CatinaT1 — Mon, 23 Feb 2026 20:21:29 GMT

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
Find Local Network Access in the dropdown menu.
Toggle the switch to ON.
Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles: