https://ttlc.intuit.com/community/taxes/discussion/re-i-need-help-please/01/3771362#M1401201 <P>Can you log out and try clearing your cache and deleting your cookies?<BR /><BR /><BR /><BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US" target="_blank">How to clear your cache</A><BR /><BR /><BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US" target="_blank">How to delete cookies</A><BR /><BR />&nbsp;</P> Wed, 11 Feb 2026 17:09:39 GMT LaShaunA3 2026-02-11T17:09:39Z https://ttlc.intuit.com/community/taxes/discussion/i-need-help-please/01/3770879#M1400995 I’m at the part where it’s asking if I qualify to have the fees taken from my refund it ask me to sign. I signed and hit continue and it will not let me move forward it says make sure name is spelled right Wed, 11 Feb 2026 12:43:37 GMT https://ttlc.intuit.com/community/taxes/discussion/i-need-help-please/01/3770879#M1400995 marquoia412 2026-02-11T12:43:37Z https://ttlc.intuit.com/community/taxes/discussion/re-i-need-help-please/01/3771362#M1401201 <P>Can you log out and try clearing your cache and deleting your cookies?<BR /><BR /><BR /><BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US" target="_blank">How to clear your cache</A><BR /><BR /><BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US" target="_blank">How to delete cookies</A><BR /><BR />&nbsp;</P> Wed, 11 Feb 2026 17:09:39 GMT https://ttlc.intuit.com/community/taxes/discussion/re-i-need-help-please/01/3771362#M1401201 LaShaunA3 2026-02-11T17:09:39Z