topic Re: Turbotax 2025 desktop problem - importing documents completion in Get your taxes done using TurboTax

Turbotax 2025 desktop problem - importing documents completion

pdnewman1 — Wed, 11 Feb 2026 13:32:57 GMT

I am attempting to import documents from brokerages. This has happened on two. I successfully authenticate with website beginning https://ttd-fdp-ui-config-v2.app.intuit.com/cg-ttd-us-fdp/acquire109xDocuments?taxYear=2025 but after it says "Success, we got your tax data, you can return to Turbotax..", I go back to Turbotax and nothing has happened. I've waited 10 minutes for a change in the screen a turbotax and nothing has happened. I can press continue or skip. If I press continue, it goes back to importing. If I press Skip, nothing has happened.

I'm on PC/windows 2011. Browser is edge.

Re: Turbotax 2025 desktop problem - importing documents completion

baldietax — Wed, 11 Feb 2026 14:07:42 GMT

it's likely the browser permission issue, see

https://ttlc.intuit.com/community/taxes/discussion/re-vanguard-brokerage-update-is-available-from-vanguard-but-not-on-turbo-tax/01/3751092#M1392263

Re: Turbotax 2025 desktop problem - importing documents completion

baldietax — Wed, 11 Feb 2026 14:14:32 GMT