My tax return failed

lolemus56 — Wed, 11 Feb 2026 08:26:54 GMT

Dear , Your Federal return was rejected. I can’t find my 1040 and I need it for a amount they said

Re: My tax return failed

xmasbaby0 — Wed, 11 Feb 2026 14:14:26 GMT

It sounds like you were rejected for your AGI which is on line 11 of your 2024 Form 1040.

If it was rejected for AGI—-your 2024 AGI might not be in the IRS system if you filed late. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://myturbotax.intuit.com/

Start a 2025 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

Account Recovery

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US

https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0

You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

topic My tax return failed in Get your taxes done using TurboTax

My tax return failed

Re: My tax return failed