what do i do if i can’t download last years agi?

codyalan070202 — Wed, 11 Feb 2026 03:39:38 GMT

Re: what do i do if i can’t download last years agi?

mesquitebean — Wed, 11 Feb 2026 04:01:03 GMT

Well, you could get the 2024 AGI from your online IRS account if you have one or want to establish one. But if it was prepared with Online TurboTax, we may be able to help you get it more easily.

What do you mean that you "can't download it?" Does that mean you can't find evidence of it in the current account you are using when you go to the Tax Home page and scroll way down to "Your Tax Returns & Documents" and then choose tax year 2024? If that's the case, we can tell you how to look for other accounts you might have.

NOTE: I left info in the next comment below just in case you need to look for other accounts to find it.

Re: what do i do if i can’t download last years agi?

mesquitebean — Wed, 11 Feb 2026 04:02:17 GMT

In the interest of time, I'll go ahead and mention how to troubleshoot for multiple accounts, just in case you might have more than one. So if you end up needing this info, here it is.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.

If you find another account, then log into it, and you'll likely have to answer a few preliminary screens as though you were starting a new return in that account (you don't have to complete it). After you go through several screens, the left column menu will change, and you can choose the tab TAX HOME. Then at the Tax Home scroll way down to "Your Tax Returns & Documents" and choose 2024. If you find the 2024 return, you can download the PDF, or there may be a link there that says "View adjusted gross income (AGI)".

topic what do i do if i can’t download last years agi? in Get your taxes done using TurboTax

what do i do if i can’t download last years agi?

Re: what do i do if i can’t download last years agi?

Re: what do i do if i can’t download last years agi?