"Not Started"

user17707260954 — Tue, 10 Feb 2026 12:23:15 GMT

My Investment & Savings box say "Not Started" on the dashboard after entering all of the information? How do I correct this?

Re: "Not Started"

LindaS5247 — Tue, 10 Feb 2026 16:54:49 GMT

If your TurboTax dashboard shows "Not Started" for your Investment & Savings after you entered your data, you may have experienced a browser issue or interrupted internet connection.

To fix this, try:

Logging out and back in to force a refresh.
Clearing your browser's cache and cookies. Click here for How to clear your cache. Click here for How do I delete cookies?
Try using a different browser
Make sure your internet connection is strong

TurboTax Online will automatically save your data continuously as you progress through the tax interview and immediately upon signing out. If you are a desktop user, your data is generally saved to the local hard drive every five minutes, though manual saving is recommended after significant entries.

Click here for How do I back up my tax file in the TurboTax Desktop software?

Please return to Community if you have any additional information or questions and we would be happy to help.

topic Re: "Not Started" in Get your taxes done using TurboTax

"Not Started"

My Investment & Savings box say "Not Started" on the dashboard after entering all of the information? How do I correct this?

Re: "Not Started"