https://ttlc.intuit.com/community/taxes/discussion/why-is-it-that-i-was-charged-the-expert-option-by-default-and-only-after-i-paid-for-it-did-it-give/01/3764814#M1398418 <P>Why is it that i was charged the expert option by default and only after I paid for it did it give me the option to downgrade but cant downgrade since its been filed.&nbsp; Not happy with turbo tax this year.</P> Sun, 08 Feb 2026 08:31:35 GMT Extra_Fees_Not_Happy 2026-02-08T08:31:35Z https://ttlc.intuit.com/community/taxes/discussion/why-is-it-that-i-was-charged-the-expert-option-by-default-and-only-after-i-paid-for-it-did-it-give/01/3764814#M1398418 <P>Why is it that i was charged the expert option by default and only after I paid for it did it give me the option to downgrade but cant downgrade since its been filed.&nbsp; Not happy with turbo tax this year.</P> Sun, 08 Feb 2026 08:31:35 GMT https://ttlc.intuit.com/community/taxes/discussion/why-is-it-that-i-was-charged-the-expert-option-by-default-and-only-after-i-paid-for-it-did-it-give/01/3764814#M1398418 Extra_Fees_Not_Happy 2026-02-08T08:31:35Z https://ttlc.intuit.com/community/taxes/discussion/re-why-is-it-that-i-was-charged-the-expert-option-by-default-and-only-after-i-paid-for-it-did-it/01/3771296#M1401177 <P>It can be easy to click on one of the options that are available and unintentionally upgrade your TurboTax product. &nbsp;It is also easy to roll back an upgrade that you got unintentionally - unless you've already paid for it.</P> <P>&nbsp;</P> <P>In order to undo this <A href="https://ttlc.intuit.com/turbotax-support/en-us/contact/" target="_blank">you'll have to contact TurboTax support</A> and let them know that you added the expert help unintentionally and did not make use of it. &nbsp;</P> Wed, 11 Feb 2026 16:43:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-is-it-that-i-was-charged-the-expert-option-by-default-and-only-after-i-paid-for-it-did-it/01/3771296#M1401177 RobertB4444 2026-02-11T16:43:28Z