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    <title>topic Is anyone else having an issue downloading information from you financial institution?  I have called customer support and after an excessive wait time, they tried to sell me a full service package - then hung up. in Get your taxes done using TurboTax</title>
    <link>https://ttlc.intuit.com/community/taxes/discussion/is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have-called/01/3763561#M1397842</link>
    <description />
    <pubDate>Sat, 07 Feb 2026 16:10:47 GMT</pubDate>
    <dc:creator>cyclopropyl</dc:creator>
    <dc:date>2026-02-07T16:10:47Z</dc:date>
    <item>
      <title>Is anyone else having an issue downloading information from you financial institution?  I have called customer support and after an excessive wait time, they tried to sell me a full service package - then hung up.</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have-called/01/3763561#M1397842</link>
      <description />
      <pubDate>Sat, 07 Feb 2026 16:10:47 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have-called/01/3763561#M1397842</guid>
      <dc:creator>cyclopropyl</dc:creator>
      <dc:date>2026-02-07T16:10:47Z</dc:date>
    </item>
    <item>
      <title>Re: Is anyone else having an issue downloading information from you financial institution? I have...</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/re-is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have/01/3764612#M1398322</link>
      <description>&lt;P&gt;There are often issues with importing financial information at this time of the tax season. See&amp;nbsp;&lt;A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/banking/import-1099/L73REMMxe_US_en_US?uid=lst9wylf" target="_blank"&gt;this help article&lt;/A&gt; for troubleshooting steps with importing a document. You can also contact your financial institution or visit their website to see if they know of any issues with importing.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you don't have very many forms or much information to import, it may be easier to enter the information into TurboTax directly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;For example, if you have a Form 1099-DIV:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In TurboTax Online:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
 &lt;LI&gt;Go to Wages and Income&lt;/LI&gt;
 &lt;LI&gt;Scroll down to Investments and Savings&lt;/LI&gt;
 &lt;LI&gt;Select Show More&lt;/LI&gt;
 &lt;LI&gt;Click the button next to Dividends on 1099-DIV&lt;/LI&gt;
 &lt;LI&gt;Click the button +Add Investments and Continue&lt;/LI&gt;
 &lt;LI&gt;Select a financial institution to Import, or click Enter a Different Way&lt;/LI&gt;
 &lt;LI&gt;Click Dividends and Continue&lt;/LI&gt;
 &lt;LI&gt;Select an Upload option or click Type it in Myself&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you click Type it in Myself, a screen appears with the entry fields you need to complete.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;See&amp;nbsp;&lt;A href="https://turbotax.intuit.com/tax-tips/investments-and-taxes/what-is-irs-form-1099-div-dividends-and-distributions/L8tWOrCJV" target="_blank"&gt;this article&amp;nbsp;&lt;/A&gt;for more information from TurboTax on reporting Forms 1099-DIV.&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 08 Feb 2026 02:24:59 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/re-is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have/01/3764612#M1398322</guid>
      <dc:creator>MonikaK1</dc:creator>
      <dc:date>2026-02-08T02:24:59Z</dc:date>
    </item>
    <item>
      <title>Re: Is anyone else having an issue downloading information from you financial institution? I have...</title>
      <link>https://ttlc.intuit.com/community/taxes/discussion/re-is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have/01/3765006#M1398492</link>
      <description>&lt;P&gt;Thank you for the guidance&amp;nbsp;&lt;a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/5145334"&gt;@MonikaK1&lt;/a&gt;,&amp;nbsp;I will wait for 1-2 weeks and give it a try.&amp;nbsp; I am a week or so earlier than last year.&amp;nbsp; Have a good one.&lt;/P&gt;</description>
      <pubDate>Sun, 08 Feb 2026 14:25:41 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/taxes/discussion/re-is-anyone-else-having-an-issue-downloading-information-from-you-financial-institution-i-have/01/3765006#M1398492</guid>
      <dc:creator>cyclopropyl</dc:creator>
      <dc:date>2026-02-08T14:25:41Z</dc:date>
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