topic how do I down grade from Premium version. I clicked on the upgrade by accident in Get your taxes done using TurboTax

how do I down grade from Premium version. I clicked on the upgrade by accident

kgarland80 — Thu, 05 Feb 2026 11:56:31 GMT

Re: how do I down grade from Premium version. I clicked on the upgrade by accident

JohnB5677 — Thu, 05 Feb 2026 12:08:59 GMT

Yes, you can switch between products in TurboTax Online. If your return is more complicated, it will require an upgraded version,

Log into TurboTax.

Click My Home (Top left)
Select Personal Info and Continue
This will bring up a full menu on the Left side..
On that left menu,
Scroll down to Switch Products
Click the down arrow
You can
1. Upgrade
2. Downgrade or
3. Clear and start over.
Select what you want to do.

Re: how do I down grade from Premium version. I clicked on the upgrade by accident

kgarland80 — Thu, 05 Feb 2026 16:48:14 GMT

Well, I don't have the downgrade option and when I go to the upgrade option and select do my own all of the options are greyed out. I even tried to select start over but it tells me I can't start over... Really????

Re: how do I down grade from Premium version. I clicked on the upgrade by accident

DavidD66 — Fri, 06 Feb 2026 02:46:40 GMT

You can clear your return and start over as long as you haven't:

Submitted payment
Deducted the TurboTax fee from your refund or
Registered your product.

If you've done any of these things, you'll need to manually edit your return. You can also downgrade your product without erasing all your info.

For more information see How do I clear and start over?