topic If I get to the last three steps to complete my state and it just keeps going back to that page after I hit continue on the your orders page. Why will it not continue? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-page/01/3759448#M1396115 Thu, 05 Feb 2026 01:37:44 GMT nacolebc 2026-02-05T01:37:44Z If I get to the last three steps to complete my state and it just keeps going back to that page after I hit continue on the your orders page. Why will it not continue? https://ttlc.intuit.com/community/taxes/discussion/if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-page/01/3759448#M1396115 Thu, 05 Feb 2026 01:37:44 GMT https://ttlc.intuit.com/community/taxes/discussion/if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-page/01/3759448#M1396115 nacolebc 2026-02-05T01:37:44Z Re: If I get to the last three steps to complete my state and it just keeps going back to that pa... https://ttlc.intuit.com/community/taxes/discussion/re-if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-pa/01/3759453#M1396118 <P>You can try clearing your cache and deleting your cookies. This usually resolves looping errors.&nbsp;<BR /><BR /><BR /><BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US" target="_blank">How to clear your cache</A><BR /><BR /><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US" target="_blank">How to delete cookies</A><BR />&nbsp;</P> Thu, 05 Feb 2026 01:40:24 GMT https://ttlc.intuit.com/community/taxes/discussion/re-if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-pa/01/3759453#M1396118 LaShaunA3 2026-02-05T01:40:24Z Re: If I get to the last three steps to complete my state and it just keeps going back to that pa... https://ttlc.intuit.com/community/taxes/discussion/re-if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-pa/01/3759556#M1396168 <P>Hi LaShaun,</P><P>&nbsp;</P><P>I tried that and it didn't work. It takes me to the page where I am supposed to pay when I click continue it loops back. I have tried the callback but I keep getting hung up on when I pick up. Anything else I can do?</P><P>&nbsp;</P><P>Thanks</P> Thu, 05 Feb 2026 02:50:17 GMT https://ttlc.intuit.com/community/taxes/discussion/re-if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-pa/01/3759556#M1396168 nacolebc 2026-02-05T02:50:17Z Re: If I get to the last three steps to complete my state and it just keeps going back to that pa... https://ttlc.intuit.com/community/taxes/discussion/re-if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-pa/01/3759569#M1396174 <P>Some customers are experiencing issues when trying to file and pay with their refund.&nbsp; We're investigating this issue.&nbsp; However, if you would prefer to file now, you can do so by switching to paying your TurboTax fees with a credit card instead of using the pay with my refund option by following <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund-fees-turbotax-online-change/L7UxC6ZZp_US_en_US" target="_blank">these steps</A>."</P> Thu, 05 Feb 2026 03:00:00 GMT https://ttlc.intuit.com/community/taxes/discussion/re-if-i-get-to-the-last-three-steps-to-complete-my-state-and-it-just-keeps-going-back-to-that-pa/01/3759569#M1396174 LaShaunA3 2026-02-05T03:00:00Z