https://ttlc.intuit.com/community/taxes/discussion/turbotax-refund/01/3757877#M1395387 <P>Purchased turbotax premier Desktop Edition for my Ipad through&nbsp;</P><P>Amazon on Jan29 only to discover that it will not run on Ipad. Can I get a refund or credit toward Mobile edition?</P> Wed, 04 Feb 2026 15:19:49 GMT Berkleybob 2026-02-04T15:19:49Z https://ttlc.intuit.com/community/taxes/discussion/turbotax-refund/01/3757877#M1395387 <P>Purchased turbotax premier Desktop Edition for my Ipad through&nbsp;</P><P>Amazon on Jan29 only to discover that it will not run on Ipad. Can I get a refund or credit toward Mobile edition?</P> Wed, 04 Feb 2026 15:19:49 GMT https://ttlc.intuit.com/community/taxes/discussion/turbotax-refund/01/3757877#M1395387 Berkleybob 2026-02-04T15:19:49Z https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-refund/01/3757891#M1395393 <P><STRONG>To request a refund for a TT product</STRONG></P> <P><A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2</A></P> Wed, 04 Feb 2026 15:29:34 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-refund/01/3757891#M1395393 xmasbaby0 2026-02-04T15:29:34Z https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-refund/01/3757892#M1395394 <P>You will have to contact TurboTax support for assistance with this problem. Use the key words <STRONG>Billing Issue</STRONG></P> <P><BR />See this TurboTax support FAQ for contacting support - <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm" target="_blank">https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm</A></P> Wed, 04 Feb 2026 15:29:53 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-refund/01/3757892#M1395394 DoninGA 2026-02-04T15:29:53Z