topic How do I remove Expert Assist? I have a simple W-2, yet it keeps forcing me into this Expert Assist program and trying to get $40 from me? in Get your taxes done using TurboTax

How do I remove Expert Assist? I have a simple W-2, yet it keeps forcing me into this Expert Assist program and trying to get $40 from me?

rpo9987 — Wed, 04 Feb 2026 01:11:57 GMT

Re: How do I remove Expert Assist? I have a simple W-2, yet it keeps forcing me into this Expert Assist program and trying to get $40 from me?

xmasbaby0 — Wed, 04 Feb 2026 01:13:22 GMT

TO REMOVE TURBOTAX LIVE

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady

Re: How do I remove Expert Assist? I have a simple W-2, yet it keeps forcing me into this Expert Assist program and trying to get $40 from me?

DoninGA — Wed, 04 Feb 2026 01:14:03 GMT

See this for remove the Live Assist - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-live/L3WW5jwOM_US_en_US

Re: How do I remove Expert Assist? I have a simple W-2, yet it keeps forcing me into this Expert Assist program and trying to get $40 from me?

MarkSz — Wed, 15 Apr 2026 21:29:29 GMT

I highly recommend that people file a complaint with their State Attorney General's Office. The sleazy underhanded way that Intuit/TurboTax is forcing people into an option they don't want is certainly unethical and likely illegal as well.

MA State Attorney General Office:

https://massago.hylandcloud.com/251appnet/UnityForm.aspx?key=UFKey

National Office of Attorney Generals is:

https://www.naag.org/our-work/center-for-consumer-protection/consumer-file-a-complaint/